What to do when you get a bad review

A

Alecia the Foxx

Read it, take on board the things in it that are true, answer the things that aren't true, and move on while attempting to improve your service.
 

svengali

Foundation Member
Points
1
Hmm:

This remnds me of a gentleman whose name I cannot recall who worked with Rob Ballard - the guy who located the wreck of the Titanic. He was one of the men who planned and set up searches and had an interesting philosophy when things went wrong.

On one occasion, after a search had proved fruitless someone said "that was a waste of time, we found nothing." His reply?

"Yes we did: we found out it wasn't there."

On another occasion when confronted with something totally unexpected his take on the setback was "Wow!- now we are going to learn something"

Setbacks can be stairs or walls - it depends on how you look at them.
 
S

Saige

Unfortunately as hard as we try sometimes...we cannot please everyone...this goes throughout anything in life. If you know you did your best and your are confident in your service/self...Then just take it on the chin and move on....


xxx
 
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