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Suggests for training staff in case of hold up

Ms Sue

Ms Sue

Legend Member
Points
5
Who could help me
I am needing suggestions or training procedures in case there was a hold up.... Does anyone know how to prepare staff for this scenario... There must be something out there....
I have always said to staff give them the money as your life is worth more than the cash....
Put your thinking caps on......
Ms Sue
:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:
 
W

wr3xr

The problem with other people is that you dont really know how they will actually react unless you repeatedly run training drills. It's really the only way you can prepare them

I've seen a girl suffer terrible PTSD after being held up with a steak knife and old mate was 3ft away. I've witnessed first hand 2 manly blokes go to jelly and loose all comprehension and make the situation worse for us lol.

Procedure might be: speak softly, remain calm and give them your money but some people just freak out!
 
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Wulfhart

Wulfhart

Silver Member
Points
0
I do have security and risk management training. I can see if you would like a Standard Operations Procedure for that if you like?
 
Master Yoda

Master Yoda

“Your path you must decide.”
Legend Member
Points
56
Hi Ms Sue

I agree with Magoc. Running drills for such situations to ensure for the safety of the staff is the first priority. And thought of self defense or fight violence with violence ideas would be the last on the list.

However, when it comes to the girls having some actual essential hand to hand self defense knowledge, remind me next time we see each other and I can point you in the right direction.
 
Obbie

Obbie

Legend Member
Points
685
If you need someone for the girls to jump all over or practise body contact I can be free for that :D
 
svengali

svengali

Foundation Member
Points
3
Definitely consult the Police and see if they can recommend someone qualified to evaluate your particular situation and offer sound advice.

As someone who once worked for a bank I can offer the following sensible precautions:

Cash - Keep it out of sight. Have only enough at the front counter for making change and put the surplus elsewhere, preferably in a safe. Use your Bank's night safe facility or armagard to keep the level of cash low.

Forget unarmed combat training. Angelina Jolie can beat up three or four men on the screen but that is only because she has the script writers on her side and co-operative stunt men to beat up. Unless you are prepared to put in long hours of serious training and take quite a few hard knocks along the way you will only learn enough to start a serious fight which will probably end badly for you.

If a holdup does happen stay calm and obey the bandit's instructions. Hand over the cash on the counter and anything else he demands, like jewellery. Do it slowly - he has limited time and will want to get out as soon as he can. Remember he may be highly agitated and if he is drugged up he may well be quite unpredictable so use your head and play it by ear.

Cash and valuables can be replaced. your life can't.

Use you eyes. Study the bandit so you can give Police an accurate description and after he has left independently write down descriptions. Do not compare notes - The police prefer to sift through multiple descriptions to come up with common denominators.

To help with descriptions, have height markings somewhere unobtrusive near a door. The Banks use dymo tapes at 3" intervals from 5' 6" to 6"3" but anything like the height of hinges can serve as well.

It rather surprises me that there haven't been more holdups at brothels as they would seem to be ideal targets with plenty of cash and not much in the way of security. It if definitely a good idea to take sensible precautions against this as it is a pretty scary thing to go through.
 
W

wr3xr

Brothel would be a tough score i reckon. Chance of too many men and others around.

Perhaps a quick snatch and grab at reception early in the morning, towards the end of night shift but probably a pretty safe place.
 
Ms Sue

Ms Sue

Legend Member
Points
5
I found this on the web... What do you think..

Staff

When selecting new staff ask for references and check to make sure that they are telling the

truth. When staff leave make sure that you get all the keys back. If any keys are not returned or

if a staff member leaves in strained circumstances it may be wise to change the locks, safe

combinations and cash handling procedures.


Staff training


The emphasis of training must be on self-protection. An employee’s life and safety is

worth more than any amount of money.

An armed hold-up is a very stressful situation that can produce a range of responses from staff.

All staff need training in how to behave during a hold-up.

Training staff in what to expect from, and how to act during a hold-up can significantly reduce

the effects of post-traumatic stress.


Staff should be made aware of the risks involved in cash handling and trained in:

• Cash handling procedures.

• Emergency procedures and operation of security devices.

• Confidentiality about procedures and security devices.

• Staff support services during an armed hold-up.

• How to identify robbers.

• How to identify suspicious behaviour.

• How to behave during an armed hold-up.


Armed hold-up survival rules


Follow the steps listed below during an armed hold-up.


STAND STILL

Identify the situation. Keep your hands where they can be seen and do not make any sudden or

quick moves. Stand slightly side on to the robber (a submissive position). The telephone or PA

must not be used.


OBEY THE ROBBER’S INSTRUCTIONS

Do exactly what you are told. Allow the robber(s) to leave. The sooner they leave the safer you

will be.


REMAIN CALM AND QUIET

Speak only when spoken to. Avoid shouting or provoking the robber(s). Be submissive and

avoid drawing attention to yourself. Avoid staring at the robber(s) and/or making direct eye

contact.


OBSERVE, IF YOU CAN, SAFELY

Make a mental note of the robber’s appearance including hair colour, height, weight, clothing,

race, age and type of weapon (assess height markings on the doorway). Look for identifying

characteristics including scars, tattoos and speech patterns. If it is safe to do so, write down

the license number and the make, model, colour and year of the get-away car.


STAY OUT OF THE DANGER AREA

The robber(s) is/are in control - Do not try to outsmart them. During the hold-

up, do not

investigate out of curiosity or bravado.


STAY WHERE YOU ARE. DO NOT CHASE

Leave this to the police. Observe the direction of departure and getaway

car details only if safe

to do so.


CALL THE POLICE

When it is safe call the police. Ring 000. Make a full report to the police before discussing the

hold-up with other staff.


SEAL OFF THE HOLD-UP AREA

Evidence must not be touched. Any interference may destroy vital clues.


ASK WITNESSES TO REMAIN

The person in charge should ask all witnesses to remain until the police arrive.
 
W

wr3xr

That sounds like a fairly reasonable procedure.

I've been involved in an armed robbery and i'd run training drills monthly if you think its a serious threat
 
A

ADMIN STAFF

Great post, lots of ideas, the stuff you found on the web should be laminated and put in all the staff toilets, if read regularly, they will absorb the procedures.
 
W

wr3xr

I wouldn't be to confident about that.

Until shit actually hits the fan you'll never know how someone will react. Seriously, I watched a 45y/o man freeze with fear and afterwards he could remember very little. He couldnt even ID him.
 
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Ms Sue

Ms Sue

Legend Member
Points
5
magoc said:
That sounds like a fairly reasonable procedure.

I've been involved in an armed robbery and i'd run training drills monthly if you think its a serious threat
Click to expand...
I don't think it is a serious threat however I would like to make sure all staff know and understand a procedure.... I think the one i found covers all that I wanted ....
I have also have been involved in two hold ups and I found that human survival kicked in... Run Run for your life number one :eek::eek: and second just handed every thing over :D:D..However I couldn't remember police number 000 on the first hold up:oops::oops: .... Felt like a fool afterwards hey but that was 15 years ago.....
Warm regards
Ms Sue
 
Master Yoda

Master Yoda

“Your path you must decide.”
Legend Member
Points
56
Ms Sue said:
I don't think it is a serious threat however I would like to make sure all staff know and understand a procedure.... I think the one i found covers all that I wanted ....
I have also have been involved in two hold ups and I found that human survival kicked in... Run Run for your life number one :eek::eek: and second just handed every thing over :D:D..However I couldn't remember police number 000 on the first hold up:oops::oops: .... Felt like a fool afterwards hey but that was 15 years ago.....
Warm regards
Ms Sue
Click to expand...

Is there a panic button under the counter?
 
Ms Sue

Ms Sue

Legend Member
Points
5
Hey honey not happy to discuss what we have ..
We need to stay one step ahead of the :):):):):):)
Ms Sue .....
 
svengali

svengali

Foundation Member
Points
3
Panic buttons are a good idea but they must be unobtrusive and do something, sight or sound, which will alert all the staff , including those in the rooms, without panicking the bandit.

Nothing like a klaxon going AAAHHHOOOGGGAAA! to spook a baddie into doing something stupid.
 
Mrs Langtrees

Mrs Langtrees

Owner & Creator
Foundation Member
Points
959
Panic Buttons are not a good idea. I tried them for years and they were used by error opening the door, and when needed completely forgotten about.I have also never used them in the rooms as many ladies overact and then don't find solutions to their own safety.
 
S

suzythefloozy

I'm amazed, I know they don't hand out Nobel prizes for stating the obvious but... why don't you guys hire a security consultant?
 
DDxoxo

DDxoxo

Live, Love & Believe
Legend Member
Points
0
It is true , panic buttons are not remembered when the event is taking place...
All you think about is how to keep the robber / inturder / crazy person calm...
Once they are calm, give them what they want & hope to hell they leave!

I was once in a situation with a crazy bloke & a base ball bat...
I remember it was surreal ... just trying to talk him down
& hoping the police would come as soon as possible!!!

​
 
Farm Boy 2

Farm Boy 2

Legend Member
Points
65
Just having a bit of Bogan type fun Sue powerful Firearms in brothels is sure to be a bit off what you really need is



der_001.jpg
 
Wulfhart

Wulfhart

Silver Member
Points
0
SOP are a good ideas to have in place to any business at risk from any hazard anyway. The most important thing usually, other than staff bring aware and trained to handle a likely situation that come about though is that they are also practiced in handling difficult situations. Under stress people will refer to their training.
 
W

wr3xr

SFA I reckon. Too easy to target hoons etc.

Mind you, the bloke who was involved in my armed hold up is still serving time. Mostly thanks to me.

Jail is by far the safest place for him :(
 
A

Astro

Do not at any stage introduce any self defense course for your ladies.. EVER.

It takes close to 2 years to get efficient in learning the basic of self defense and hand - hand is irrelevant as most criminal will rock up with either a blade or bat.

In all my experience, I have YET to know of any 'Sifu' who can honestly say that they can disarming someone, without any injuries to themselves.

Making your staff take such self-defense classes will only give them a false sense of 'I know Kung Fu'.
 
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