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Mandatory contact/customer register for beauty and personal care businesses...

openotherside

Gold Member
News extract from WA government

----------------------------------------------------------
Particular Western Australian businesses and premises will be required to maintain mandatory contact registers for staff and patrons from Saturday, December 5 for the purpose of Department of Health COVID-19 contact tracing.

Businesses or venues required to keep a contact register include:

  • food and licenced venues (restaurants, cafés, bars, pubs, taverns, nightclubs);
  • gyms, indoor sporting centres and pools;
  • places of worship and funeral parlours;
  • beauty and personal care services including hairdressers and barbers;
  • galleries and museums;
  • cinemas, theatres and other entertainment venues;
  • auction houses and real estate inspections;
  • community facilities, libraries and halls;
  • zoos and amusement parks;
  • function centres; and
  • accommodation facilities that already have check-in arrangements in place (i.e. hostels, hotels, large camp grounds).
The State Government has released a free app, SafeWA, which will provide businesses with a digital COVID-19 contact register system, endorsed by the Department of Health.

The app is being provided as a free, easy, contactless solution, but is not mandatory. Alternative formats for mandatory contact registers are available, including other electronic tools or a paper-based system, depending on what is suitable for the business, venue or individual.


Businesses must maintain a written contact register for people who choose not to use the app.

Failing to comply to the new requirements could result in fines and penalties of up to $50,000 for an individual and $250,000 for a body corporate or 12 months' imprisonment.

----------------------------------------------------------


I suspect many AMP businesses (and their customers) will adopt the paper option. I have a feeling there will be a record number of John's in Perth getting massages in the coming weeks.....
 

Lingus

Legend Member
Thanks for the COVID-19 management update ... I recall these contact registers from when food businesses ramped up for a return to business back in May / June 2020, and I guess the recent relaxing of state borders is going to tighten things up again here in WA.
 

osscar

Foundation Member
This could put a lot of punters off due to confidentiality imagine getting that call that you have been tracked to a covid case via a massage parlour might be hard to explain i imagine
 

kendo

Legend Member
News extract from WA government

----------------------------------------------------------
Particular Western Australian businesses and premises will be required to maintain mandatory contact registers for staff and patrons from Saturday, December 5 for the purpose of Department of Health COVID-19 contact tracing.

Businesses or venues required to keep a contact register include:

  • food and licenced venues (restaurants, cafés, bars, pubs, taverns, nightclubs);
  • gyms, indoor sporting centres and pools;
  • places of worship and funeral parlours;
  • beauty and personal care services including hairdressers and barbers;
  • galleries and museums;
  • cinemas, theatres and other entertainment venues;
  • auction houses and real estate inspections;
  • community facilities, libraries and halls;
  • zoos and amusement parks;
  • function centres; and
  • accommodation facilities that already have check-in arrangements in place (i.e. hostels, hotels, large camp grounds).
The State Government has released a free app, SafeWA, which will provide businesses with a digital COVID-19 contact register system, endorsed by the Department of Health.

The app is being provided as a free, easy, contactless solution, but is not mandatory. Alternative formats for mandatory contact registers are available, including other electronic tools or a paper-based system, depending on what is suitable for the business, venue or individual.

Businesses must maintain a written contact register for people who choose not to use the app.

Failing to comply to the new requirements could result in fines and penalties of up to $50,000 for an individual and $250,000 for a body corporate or 12 months' imprisonment.

----------------------------------------------------------


I suspect many AMP businesses (and their customers) will adopt the paper option. I have a feeling there will be a record number of John's in Perth getting massages in the coming weeks.....
Remember that most 'establishments' have cc tvs that can be examined......
 

sircurious

Legend Member
I have just sent a message on the WA Govt's FB page asking for them to specify clearly which businesses in each category require the registration system. For example getting a takeaway coffee from Dome you don't need to register even though you are entering a premise. I also remember my hairdresser didn't have to have the register in June because she operated one of those quick cut places where you are in the premise for less than 15mins. So it will interesting to see if a time limit is imposed this time around.
 

sircurious

Legend Member
Update: The Muppets manning the WA Govt FB page just repeated what was on the Govt Website. When I pressed further about listing all the businesses under Personal Care Services requiring a COVID Registration set up, said Muppet sent me a message stating that I call 13 26843 for further advice. I am not waiting on a phone queue to find out and have messaged the Muppet back explaining this. So hopefully they might reply on FB with much more comprehensive information.
 

JackADTS

Diamond Member
I have just sent a message on the WA Govt's FB page asking for them to specify clearly which businesses in each category require the registration system. For example getting a takeaway coffee from Dome you don't need to register even though you are entering a premise. I also remember my hairdresser didn't have to have the register in June because she operated one of those quick cut places where you are in the premise for less than 15mins. So it will interesting to see if a time limit is imposed this time around.
Are you saying we should have a takeaway massage.
Message when you arrive and they come out to the car park?
 

JackADTS

Diamond Member
Update: The Muppets manning the WA Govt FB page just repeated what was on the Govt Website. When I pressed further about listing all the businesses under Personal Care Services requiring a COVID Registration set up, said Muppet sent me a message stating that I call 13 26843 for further advice. I am not waiting on a phone queue to find out and have messaged the Muppet back explaining this. So hopefully they might reply on FB with much more comprehensive information.
My reading of the media release is all businesses will either need to use the QR code option or maintain their own register.

The app is not accessible by premises so if you scan in they will not know if your real name is John.

With a register maintained by a premise they will be able to view your details and will they really discard after 28 days.

Although like many I would prefer not to provide details I think my preference will be the app.

You also need to bear in mind there are fines applicable for non compliance, one of these being providing false details.

They most likely will crack down on businesses and individuals, $250,000 & $50,000 fines are a deterrent.

Most phones allow you to change your name under settings, so you may wish to do this.

I’m guessing what would happen is, if a person who visited tested positive, data from that business will be accessed and the numbers retrieved from that data will be contacted with an instruction to get tested.

It’s going to be a busy week next week, walkins May miss out.
 

sircurious

Legend Member
My reading of the media release is all businesses will either need to use the QR code option or maintain their own register.

The app is not accessible by premises so if you scan in they will not know if your real name is John.

With a register maintained by a premise they will be able to view your details and will they really discard after 28 days.

Although like many I would prefer not to provide details I think my preference will be the app.

You also need to bear in mind there are fines applicable for non compliance, one of these being providing false details.

They most likely will crack down on businesses and individuals, $250,000 & $50,000 fines are a deterrent.

Most phones allow you to change your name under settings, so you may wish to do this.

I’m guessing what would happen is, if a person who visited tested positive, data from that business will be accessed and the numbers retrieved from that data will be contacted with an instruction to get tested.

It’s going to be a busy week next week, walkins May miss out.

The other problem I foresee is if you decide to manually register (on a piece of paper) at an AMP and you deliberately make your entry so illegible that no one can read it, and then that place has an outbreak of COVID around the same time you paid a visit. But said AMP can't contact you because you wanted to try and be incognito.
 

openotherside

Gold Member
I wonder how many punters will take the option of wearing a hat and sunglasses in reception along with messy handwriting in the paper register? For their sake, I hope the CCTV recordings are less than 28 days. If not and there is an outbreak from that venue, the CCTV footage might be on the news asking the public to help identify Person X. How embarrassing!

Although, some of these venues don't have a high regard for employments laws, taxation laws and health (prostitution) laws, so I don't have high hope that they will conform with these new laws. On that basis they could be first on the list that authorities target for compliance.

Start date will be December 5, business might pick up for these venues in the lead up!
 

Mark_50

Gold Member
One would hoe that the majority will do the right thing
Everyone managed to survive when the shops were closed down for a couple of weeks
With the borders opening up and the risk of someone binging it over increasing it only natural to bring back some restrictions
If it came to the choice of going with out for a short period of time or giving false information just because I was scared someone may find out I went to a AMP, then I can easily say that I could wait!

Could not imagine the flipside of when you went, gave false information, a case was tracked to that parlor, you could not be tracked quickly, ended up spreading it and caused the whole state back into lockdown - No thanks!
All while the media plaster a picture taken from the AMP's CCTV over every newspaper and TV Channel "Police seek the help of the public to identify this person of interest whom they believe can help with their investigations.........last seen leaving x massage parlor with an empty wallet and a huge smile"
 

kendo

Legend Member
On the flip side, there tends to be a drop off in activity once the school hols start, so mid-Dec through to Feb is usually a quiet time anyway. If the new rules make this worse then there could be some cheaper punts out there :) -just sayin........
 

osscar

Foundation Member
I am assuming private ladies wont have to record client details if this is the case the privates are going to get busy and the establishments will suffer for the short term though these things once put in place tend to remain. This will change the way i punt for sure.
 

JackADTS

Diamond Member
The other problem I foresee is if you decide to manually register (on a piece of paper) at an AMP and you deliberately make your entry so illegible that no one can read it, and then that place has an outbreak of COVID around the same time you paid a visit. But said AMP can't contact you because you wanted to try and be incognito.
AMP hand information to Health Dept who will contact you not the AMP.
 

JackADTS

Diamond Member
Did a little research about registering.

The SafeWA app is downloaded bu businesses as well and it registers them and creates the QR code.

I assume you scan that on entry.

It would be easiest option for AMPs, no paperwork to maintain, they can’t access the data just send to data file if requested.

So they won’t be required to do a follow up if a client tests positive.

Illegible writing may incur a fine, treated same as false so I wouldn’t try that option.

As already stated by some, next week is going to be busy.
 

sircurious

Legend Member
Did a little research about registering.

The SafeWA app is downloaded bu businesses as well and it registers them and creates the QR code.

I assume you scan that on entry.

It would be easiest option for AMPs, no paperwork to maintain, they can’t access the data just send to data file if requested.

So they won’t be required to do a follow up if a client tests positive.

Illegible writing may incur a fine, treated same as false so I wouldn’t try that option.

As already stated by some, next week is going to be busy.
I can imagine places like Penthouse also having queues to register via the paper option.
 

Saweth

Silver Member
I am assuming private ladies wont have to record client details if this is the case the privates are going to get busy and the establishments will suffer for the short term though these things once put in place tend to remain. This will change the way i punt for sure.

I'd be expecting an increase in privates and outcalls in a weeks time for sure.
 

Jason13

Bronze Member
I have just sent a message on the WA Govt's FB page asking for them to specify clearly which businesses in each category require the registration system. For example getting a takeaway coffee from Dome you don't need to register even though you are entering a premise. I also remember my hairdresser didn't have to have the register in June because she operated one of those quick cut places where you are in the premise for less than 15mins. So it will interesting to see if a time limit is imposed this time around.

You expect them to list thousands and thousands of business? Or did i misread your request.
 

sircurious

Legend Member
You expect them to list thousands and thousands of business? Or did i misread your request.
I just asked them to list the sub categories in each of their very broad headings. But that was too hard for the minion answering FB queries.
 

JackADTS

Diamond Member
I just asked them to list the sub categories in each of their very broad headings. But that was too hard for the minion answering FB queries.
From premier and cabinet media release site

Businesses or venues required to keep a contact register include:
  • food and licenced venues (restaurants, cafés, bars, pubs, taverns, nightclubs);
  • gyms, indoor sporting centres and pools;
  • places of worship and funeral parlours;
  • beauty and personal care services including hairdressers and barbers;
  • galleries and museums;
  • cinemas, theatres and other entertainment venues;
  • auction houses and real estate inspections;
  • community facilities, libraries and halls;
  • zoos and amusement parks;
  • function centres; and
  • accommodation facilities that already have check-in arrangements in place (i.e. hostels, hotels, large camp grounds).
The State Government has released a free app, SafeWA, which will provide businesses with a digital COVID-19 contact register system, endorsed by the Department of Health.

I had a look at App Store today’s, the new app is available but an update is due.
The one app is for individuals and businesses.

For businesses I think it would be much easier if all they need do is displays QR code and not keep sheets of paper with details safely store.
App to me will provide more privacy than business maintaining hard copy record.
Displaying QR code is all a business need do, no record keeping.

Only took me a few minutes to find the information and paste it here.
 

sircurious

Legend Member
From premier and cabinet media release site

Businesses or venues required to keep a contact register include:
  • food and licenced venues (restaurants, cafés, bars, pubs, taverns, nightclubs);
  • gyms, indoor sporting centres and pools;
  • places of worship and funeral parlours;
  • beauty and personal care services including hairdressers and barbers;
  • galleries and museums;
  • cinemas, theatres and other entertainment venues;
  • auction houses and real estate inspections;
  • community facilities, libraries and halls;
  • zoos and amusement parks;
  • function centres; and
  • accommodation facilities that already have check-in arrangements in place (i.e. hostels, hotels, large camp grounds).
The State Government has released a free app, SafeWA, which will provide businesses with a digital COVID-19 contact register system, endorsed by the Department of Health.

I had a look at App Store today’s, the new app is available but an update is due.
The one app is for individuals and businesses.

For businesses I think it would be much easier if all they need do is displays QR code and not keep sheets of paper with details safely store.
App to me will provide more privacy than business maintaining hard copy record.
Displaying QR code is all a business need do, no record keeping.

Only took me a few minutes to find the information and paste it here.
As I stated I wanted a breakdown of what businesses are in each of categories which you have cut and pasted from the website I have also seen. But from the response I got from the minion who was replying to the FB page, I had to ring a number and someone would then tell me which businesses fall into which category and whether there are exemptions. For example the Twilight Hawkers Market which happens on a Friday evening at Forrest Place is exempt as its classified as a takeaway, although there are hundreds of people mingling around the stalls with no social distancing and the stalls do not have at least 1.5m gap between them. So if there was an outbreak there, good luck to the health authorities trying to trace people. But if you operate a 50 seat restaurant you have to set up the registration as per the guidelines. So there are anomalies in the system.
 

Dwayne

Langtrees VIP Perth
Gold Member
Most shops that I talk to will be doing the hand written option, like they did earlier this year.
None want to download the app to register and setup a QR code. Most stores don't even have a printer to print it out!
How they have setup the app is utterly idiotic, typical govt waste.
If it was an easier process, ie let me set it up on my PC so I can just print out the QR code...
So, for now, they have a stack of printouts, ready for Saturday "John" fest.... Everyone's name is John, right? LOL!
 

sircurious

Legend Member
Most shops that I talk to will be doing the hand written option, like they did earlier this year.
None want to download the app to register and setup a QR code. Most stores don't even have a printer to print it out!
How they have setup the app is utterly idiotic, typical govt waste.
If it was an easier process, ie let me set it up on my PC so I can just print out the QR code...
So, for now, they have a stack of printouts, ready for Saturday "John" fest.... Everyone's name is John, right? LOL!
50k fine for providing false information. I got an email from Crown yesterday evening - all of their facilities have to be set up and each time you leave one and enter another you have to re-register via the App or go to one of their manned stations which have staff with i-pads to register. Considering the ATM's are located out of the casino, you would want to make sure you have enough cash in your wallet to last a good few hours - otherwise the queues lining back up to get into casino after visiting the ATM to re-register will be very long on a typical Friday/Saturday night!!!!
 
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