Forum Logout Delay Issue

[MikeB]

Langtrees Perth website is fully responsive and mobile-friendly. The website adapts to all devices and screen sizes.

Couldn't work out how to log out on the TS mobile site, maybe just the problem of navigating a smaller screen.

 

[luvatug]

Couldn't work out how to log out on the TS mobile site, maybe just the problem of navigating a smaller screen.

Click on your avatar at the top and log out comes up at the bottom of the page.

 

[joe12155]

Click on your avatar at the top and log out comes up at the bottom of the page.

I have the same problem on my computer. I couldn't log out on the TS website despite clicking my avatar at the top, followed by clicking the log out that appears at the bottom of the page. So I am forced to do the close/shout down every time.

 

[Mrs Langtrees]

I have the same problem on my computer. I couldn't log out on the TS website despite clicking my avatar at the top, followed by clicking the log out that appears at the bottom of the page. So I am forced to do the close/shout down every time.

We are looking at this problem it does log out but takes about 4 minutes for me,

 

[Kate VIP Perth]

Couldn't work out how to log out on the TS mobile site, maybe just the problem of navigating a smaller screen.

Hey Mike, thanks for the heads up never actually tried logging out on my phone lol..... You need to click on your profile picture then click logout donw the bottom of the popup xx

 

[Kate VIP Perth]

I have the same problem on my computer. I couldn't log out on the TS website despite clicking my avatar at the top, followed by clicking the log out that appears at the bottom of the page. So I am forced to do the close/shout down every time.

Hey Joe it is an issue with our content (so much of it lol) I find if I click the logout button and then click it again it's done instantly.... Let me know how you go xx

 

[Richard Forum IT]

We are investigating the cause and solution to the SLOW logout issue.

So far it seems to be related only to the chrome based browsers, which most are, and not Firefox or mozilla based browsers.

Testing...

 

[Richard Forum IT]

At this point it is a known bug with Chrome.

Browser issue - Session does not close with Chrome

User name -> Log out = processing. It really closes, but it doesn't change the screen, which remains processing. It happens with Chrome 75.0.3770.142 (64 bits). It works fine with Edge, so it could be related to Chrome.

xenforo.com

Guess we just have to wait... to logout! Or don't logout, of course.

A way around it, in the meantime, is to use Firefox or a mozilla based web browser, of course.

 

[adelaideguy]

now i know